An official website of the United States government. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Fax: (202) 616-0271, Phone: (703) 413-1801 Share on . We will continue to monitor DHS OIG's efforts to address this recommendation. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. > Regional Offices. No. Office of Inspector General . Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Fax: (303) 864-2004, Phone: (215) 717-2980 An active investigation continues on Relator's other complaints. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. : DHS OIG agreed with this recommendation. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Department of Homeland Security As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. A .gov website belongs to an official government organization in the United States. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. DHS OIG agreed with this recommendation. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. We will continue to monitor DHS OIG's efforts to address this recommendation. Secure .gov websites use HTTPS HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. U.S. Department of Health & Human Services Share sensitive information only on official, secure websites. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 DHS OIG agreed with this recommendation. Office of Inspector General 1500 Pennsylvania Avenue, N.W. Fax: (312) 886-7065, Phone: (817) 385-2071 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. 501 I Street, Suite 9-200 Your suggestions will be considered as the Office of Inspector General considers new projects. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. 1010 Walnut Street, Suite 410 Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Check-In Office. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Relator knew that management was assuming each camera had a 90 degree field of view. 40 Fountain Street. . Children and Youth Report West Virginia Recipient Welfare; Report Health Care Crimes; Share sensitive information only on official, secure websites. Fax: (303) 335-4002, Phone: (313) 226-4005 In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Fax: (915) 577-9012, Phone: (713) 718-4888 HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. Fax: (415) 355-2731, Phone: (520) 620-7390 Fax: (703) 413-1833, Phone: (404) 588-3870 DHS OIG agreed with this recommendation. (202) 566-2391. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Teri Lewis, Assistant Regional Inspector General for Audit We can help at (405) 522-5050. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Below you fill find contact information for those offices. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. (404) 974-9417 Our work on the management and operations of this office identified long-standing management weaknesses, including: About Us . We will continue to monitor DHS OIG's efforts to address this recommendation. Kansas City, MO 64106 Published: Jun 03, 2021. Washington, D.C. 20201 We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Select your region below for information on your Regional Office andRegional Director. DHS OIG agreed with this recommendation. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Share sensitive information only on official, secure websites. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Request a DHS speaker for speaking engagements, conferences, and other events. DHS OIG agreed with this recommendation. Organization. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Oklahoma City, Ok73105 DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Espaol 1-401-272-8090. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. We will continue to monitor DHS OIG's efforts to address this recommendation. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Dallas, TX 75201 View the map that shows the 10 regional office locations. News and Announcements. Information and guidance about COVID-19 is available at coronavirus.gov. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Region covers Connecticut, Delaware, Maine. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. A .gov website belongs to an official government organization in the United States. Return to top. New York, NY 10005 Fax: (703) 413-1833, Phone: (703) 413-1865 To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Myra Hamilton, Acting Regional Inspector General for Audit In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. HHS Headquarters. Yes No Fax: (617) 748-3965, Phone: (312) 886-7050 OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Operational and Support Components Department Leadership Biographies DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. If you have contacted other . Directions. 245 Murray Lane SW Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. Home Fax: (404) 331-5046, Phone: (312) 353-1203 1-401-421-7005. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Vacant, Regional Inspector General for Audit or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. Region covers Arkansas, Louisiana, Oklahoma, and Texas. We will continue to monitor DHS OIG's efforts to address this recommendation. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. DHS OIG agreed with this recommendation. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Email. Looking for U.S. government information and services? Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel We will continue to monitor DHS OIG's efforts to address this recommendation. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. (214) 661-9530 . Need help applying for benefits online? Vacant, Regional Inspector General for Audit Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. The time it takes to complete reports increased over the 4 fiscal years we assessed. The Wannamaker Building About Us . Fax: (212) 908-9035, Phone: (415) 355-2740 Report financial crime by contacting a U.S. Secret Service Field Office. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region field office Share. (646) 428-3860 No. Main Navigation. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. (LockA locked padlock) A lock (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. U.S. Department of Health & Human Services In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 DHS OIG agreed with this recommendation. Fax: (215) 717-2981, Phone: (415) 355-2700 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. or https:// means youve safely connected to the .gov website. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Return to top. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Field Office Location. Office of Inspector General. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Fax: (313) 226-4006, Phone: (915) 745-1654 (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Report suspicious items or activities to local authorities immediately. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . I am submitting this . 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Please direct all Congressional inquiries to OLA. Fax: (202) 616-4532, Phone: (202) 616-4620 (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. DHS OIG concurred with each of GAO's 21 recommendations. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Home Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. The headquarters also houses the main administrative and support staff . In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. A .gov website belongs to an official government organization in the United States. (LockA locked padlock) Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. I was also the lead tech agent for the Albany, NY . Ben Sanders, Assistant Regional Inspector General for Audit (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Menu; Search; En Espaol; . The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. 7. . Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Washington, DC 20230 202. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. DHS OIG agreed with this recommendation. 794.7788 401 W. Peachtree Street N.W. Western Region Midwestern Region Information on how to send mail to the Department of Homeland Security. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. An official website of the United States government.