All money paid by you to us will be the property of Flight Centre (UK) Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for money paid for flights with an IATA airline, which might be held on trust for that IATA airline). Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. are beginning to reopen to travelers who have been vaccinated. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Please be respectful of our time and other people who need help too and just message us once. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Anyone can book with us, just not everyone will be able to get access to special discount student fares. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. These policies and rules are binding on you, so be sure to review them before purchase. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. Telephone calls to or from any of our consultants may be recorded for training purposes. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. The active codes can always be found on our Promo Codes Page. We recommend that you consult with your doctor or specialist clinic before commencing travel. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Give us a call back when you're ready to rebook. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. All airline tickets must be issued in the name of the passport/photo identity holder. Additionally, a small number of itineraries do need to be booked via an agent. No, please dont! Always free! No. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. Travel insurance is also recommended by the Foreign and Commonwealth Office. Masks are now mandatory in airports, train stations and other ports of travel. Most of these changes will be minor and we will advise you of them at the earliest possible date. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. This applies to future travel credit as well. When emailing us, make sure you include the invoice numbers of everyone in your party. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). StudentUniverse assumes no liability for the acts of the service provider in refusing service. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Yes, same airline. Maybe. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. StudentUniverse is not responsible for providing you with this information. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. You can also update your email address to a more permanent one on your account any time. Please ensure you read the credit details and then give us a call when youre ready to book. Airlines generally do not allow changes to your routing or name changes. The credit is a one-time use, not like a gift card where you can use it for multiple things. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. All refunds will be delayed until the situation stabilizes. See the chart above for the best number to call. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. You must comply with local government regulations. Refund Policy. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. Many travel arrangements (e.g. A change to your student status will not impact your credit. You must not make any booking unless you understand and agree with these Booking Conditions. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. If you look up reviews of tripmate, you will see 1 star across the board. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. We will advise you of the carrier operating each flight in your itinerary. We thought so! Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. A refund must never exceed the original payment amount. I have questions about baggage. You are solely responsible for any such fees. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. When you Log in or Sign up, ensure you do so with the traveler's info. The airline will determine eligibility requirements for your companion prior to your purchase. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. In some cases, failure to present required vaccination documentation (e.g. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. As a student, I bought a ticket from the student universe website. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. Refund Policy. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. How much can I bring? No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Please confirm which airline your credit is with by visiting My Wallet. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Become a FREE member to access our exclusive student travel discounts. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. StudentUniverse UK has got you covered. Conditions can change rapidly in a country at any time. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. You are solely responsible for any such fees as well. We know, its very confusing! If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. All refunds will be delayed until the situation stabilises. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. How do I change or cancel my flight ticket? you may have booked a United ticket that was operated by a partner airline). However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. No need to worry, your credit will still live in My Wallet. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. StudentUniverse empowers young adults to experience the world with discount travel. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. At the time, most countries haven't announced a vaccination requirement. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. If your airline is offering refunds, we can advocate for a refund on your behalf. StudentUniverse is not an insurance company. And in case you didnt know, you dont have to be a student to book on StudentUniverse. Many airlines are offering to waive change fees for flights booked in the next few . Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Some countries also require a machine-readable passport and/or unstamped available pages. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. To confirm your travel arrangements you may be required to pay a deposit per person. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. DONT BUY REFUND POLICIES. We advise you also to print the on screen confirmation. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. Yes! If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. +1 617 321 3281 if you booked online through our website. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. Sound good? Tuition. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). When you book with us we will look after you until you arrive home safely from your travels. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. Enjoy the discount! Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. If you do not, for any reason, any refundable amounts will be forfeited to the airline. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. Please confirm which airline your credit is with by visiting My Wallet. We believe that travel is essential to a modern education and that students return enlightened and inspired. Dollars? No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). We have unique discounts available for students and anyone under 30. Heres some answers to the top questions we are getting and information to help us help you faster. It is the responsibility solely of the hotel to deduct the discount upon your arrival. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. Airlines have been updating their policies regularly as the situation is still changing. Yes, and this depends on the airline's policy. We strive to make sure your travel arrangements are satisfactory. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please check that your passport is valid for 6 months or longer than your intended travel time. I had leave revoked in the military and had to cancel my trip. Choose one of them and take advantage of the discount! Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. Failure to provide this information on check in will result in passengers being denied boarding. If you don't see a credit that you think should be there, give us a call. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Yes! On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. This is very common, just make sure you have the card holder's permission!
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