rite window complaints

I was shocked! Rite Window provides window, door, roof, shower, and bath system installation services. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. Businesses receive ratings from homeowners through HomeAdvisor. Knowledgeable about their job. I give Rite Window my recommendation. Not much for a big company, but this is a tiny company. For the price we paid we are disappointed with the quality. Very happy with the product. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better BBB Business Profiles generally cover a three-year reporting period. Friendly techs very knowledgeable about task. The installers were very respectful of our property as well as being very courteous. We understand your dissatisfaction with this policy, and again we apologize. They have a track record of not honoring their commitments. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). The installers (Joe & Dan) were friendly, and very professional. Thank you Ted. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Good product. whereas our Anderson slider felt substantial and 3x stronger. Thank you Brian and rite window team. Thank you Rite Window for a positive experience in a long time!!! Having 27 windows replaced is no easy task. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. The crew was outstanding. Read More. All. I do not know why it would be. Ratings by category. Built-Rite Window consumer reviews, complaints, customer service. Consumers want to see how a business took care of business. Required fields are marked *. That did not make sense to me. Other than new windows and a few stray staples from the old windows you would not know we had an install done. This company would NOT have been my choice as all of my other windows are Pella. I had these windows installed at my sons home, and he couldnt be more pleased. Specializing in Roofing, siding, and gutter services. Thanks to this information, I will purchase from Rite Window. We guarantee your satisfaction, and we won't leave until the job is done right. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I cannot open the blinds unless Im willing to look at these very distracting white stripes. Great company to do business with, everyone was friendly and professional. Hello Ed. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. tampa, Florida, Seal-Rite Window Co owner Josh Stone took my money and never sent me the windows I ordered Kansas City, Missouri, seal rite windows revco Seal rite has created a revolving door of deception. Have a piece of glass cut to replace the sealed damaged glass. These guys were great. I was pleased with the job. The service was very good. Rite Window is locally owned. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. THANKS to a GREAT TEAM!! The last window was installed in the rain with not a drop of water entering the structure. None of the other windows had play. I was unaware of that was the answer we got. We ordered a tub to shower conversion. Fast they know what they are doing . Would use them again. We had two picture windows and 8 standard replacement windows installed in October 2016. Feel free to contact me in person. Install was quick and easy, very professional team. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. We went over the work when completed and Christian showed me how to work the windows for cleaning. We are unable to process your request. We look forward to helping you accomplish your home improvement goals. Share feedback about your experience with Rite Window. Very professional. Send Message. Our energy expenses went down dramatically. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. excellent service & products Continue reading . I contacted Rite Window for a consultation and quote. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. Also why was the storm door not finished off? Working at Rite Window: 5 Reviews Review this company. Inside, dust was everywhere as well as bits and pieces that required vacuuming. Job Title. The apology should have come from him! Estimated amount consumers saved since 1997: $15,590,010,907. She didnt try to pressure us into buying options we did not want. I was more impressed with Pauls work ethic than I was with the in creditable finished product. I suppose it saves money, but looks unfinished and cheap. I had contracted in October, the installation was December and I have the 0% financing which helps. Left it as is. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! Rite Window is best known for providing excellent customer service and reasonable prices. They were professional, friendly and cleaned up after themselves! I do think that they could have used another guy for such a big window. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Yes it was leaking when you came to give me an estimate for the job in the winter. Again, he reviewed what he had done and how to properly care for the shower. We consider the ultimate barometer of our job performance to be Angie's List. I would recommend Rite Window to anyone who is looking to replace windows or doors. I filed a complaint on 4/11/22 against HomeRite. - Dave and Carl did a wonderful job. From beginning to end wonderful Continue reading . We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. Overall a great experience, sales was very low pressure, great prices. We have signed the purchase and sale and have a closing date. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. That's why we tell you the price up-front. I highly recommend Rite Window. We had a very informative salesperson! This business is in an industry that may require professional licensing, bonding or registration. Rite Window installations are completed by licensed professionals. It really looks great and we are looking forward to using it. We DO NOT remove reports. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . 27 Windows and very satisfied Continue reading . Fair pricing compared to competitors. I was amazed at how quickly they removed and installed the windows. Installers were excellent! As long time home owners we have yet to have a perfect experience with a job. Respectfully Leslie Greeley Brewster Ma. We are so happy with the look of our window. Was professional and super fast and efficient. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. This is Peter DeVellis. Type: Company - Private. First of all ! Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. Getting new windows was EASY!! But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. The installation wasnt an easy one due to 3 of the windows being literally on the ground. If a worker wants to smoke in/by the truck In the drive we have no problem with that. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. We are replacing the septic. I had to put them all back up. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? No other brands are offered. I wouldn't hesitate using this company for your next window project. I have no idea what that kid rolled out on my roof ? I would highly recommend them to anyone. Dealing with this company was a pleasure from start to finish. We perform this screening when a business applies to join our network and, if the business is accepted, Very happy with the job. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? We urge you to learn more about our company by talking to your neighbors and reading our reviews online. No subcontracting and no one word answers to our questions. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Well . We are happy we went with them. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Please note that HomeAdvisor does not confirm local licensing. The life time guarantee is what Im disappointed with. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. Always pleasant and professional, excellent and workmanship! I am a happy customer of Rite Window. Would definitely recommend them to others. This equates to a 4.34 out of 5 star rating on average. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. Installers of new windows, doors and glass block. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. This equates to a 4.34 out of 5 star rating on average. A fantastic experience from day one when Juli a sales rep came to our house. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Call or click for your FREE estimate today! Definitely worth the investment. First lets set the record straight about the roof. Thank you. We will be purchasing this home and we are not asking for any work to take place until after closing. They did a fantastic job. May 19 2009. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. I would recommend Rite Window to my friends. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. Sort by. All our questions were answered and we set up a time for someone to come out and show us the windows. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! profiles as they are self-reported by the Service Professional. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. I went to work and came home to all new windows! To find more licensing information for your state, visit our. They offered to throw out our old blinds which we agreed to in a second. The whole process was smooth and easy. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Language. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Thank you Rite Windows for a job well done! Reply. The windows are great, huge improvement on what we had before and long overdue. Specializing in Roofing, siding, and gutter services. I felt so happy through out the whole experience. , I had a drafty kitchen casement window with wood rot. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. Thank you. We publish all of the reviews we receive: positive and negative alike. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. For more results perform a general search for "Rite Windows". Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If it was not for Ted, their second business would now be under water. I would recommend these windows to anyone. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. To find more licensing information for your state, visit our Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD 4.2 Management. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Search. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. From the first phone call to the install everything was great. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. We also hold a 5-Star rating from Guild Quality. I would assume they sell a no frills mid range vinyl window. See below for more detailed descriptions and customer feedback on Rite Window. Lifetime guarantee, not! Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Get a Quote Customer. These are the best for the price. I would truly recommend All Rite to everyone. RiteWindow is the only company I'll ever use again to replace windows. Less than 3hours to install in the light snow. Please try again shortly. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Advertisers above have met our Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. Copyright 1997-2023 Ripoff Report. Quality Products, Professionally Installed, For the Right Price. They were very carefull an cleaned up upon completion. See below for recent customer reviews posted to our website and social media pages. Beware this gimmick Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Phone calls were promptly returned. They say they stand behind their product and they really do. Very clean and polite. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". Not to mention that the installation and cleanup was perfect. Visit the Solution Center to Explore Articles. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? Rite Window & Bath replaced our shower and bath at a very reasonable price. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Submit a complaint and get your issue resolved. Was hoping no further work would be needed . Call or click for your FREE estimate today! Thanks again. Who's crazy enough to start this website? The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. Cleanup was minimal. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. review or verify the information representations set forth in those I had a drafty kitchen casement window with wood rot. Transparency and a Detailed Explanation Continue reading . All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. I am not writing to complain or to provide a review. (As you said, we do know this from years of experience.) Our deck was a mess and we needed to sweep and then hose down after. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. looks like they were always there. The windows look great, and I wouldnt hesitate to use them again. Replaced a bow window and a patio slider. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. I was amazed at how quickly they removed and installed the windows. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. This is a top notch company. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. They replaced lots of rotted wood. More than advertised. The shower is spectacular could not be happier with this project start to amazing finish. I am not sure if you will get this but if you do I would love a reply. They cleaned up both the inside and outside of my house beautifully. And on time . We highly recommended Rite Window! The finished roof looks awesome! I would definitely hire again, we are happy with the job. The work will begin as soon as we close. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Consent is not a condition of purchase. The installation went fine. Would use them again. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Bang up job! All rights reserved. I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. Thank you Rite Window! I just don't get it from a business perspective but maybe I am missing something. This was the the easiest home improvement we have done!! They have a track record of not honoring their commitments. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. From the salesman to the guys putting the windows in they were very friendly but very professional. We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. They went above and beyond what i expected. PLEASE TAKE A LOOK AT POSTED PICTURES. Teamwork makes Rite Window great. Rite Window will not even provide me a quote. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. We pride ourselves on the quality work we provide, while delivering great customer service! We had a issue of a very fine hair crack in one of the windows. They are beautiful and so easy to use/clean. Log In. Continue reading . The salesman was knowledgeable and helpful, someone that gave me the straight story. The customer service, sales and installation was top notch. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! We're sure you'll have success with another window provider, and congratulations on your new home! They gave straightforward answers without trying to sell me something. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Window Selection/Installation Continue reading . The deck is big and its design on is really beautiful. I have other windows that I need to have done and believe me, they will be getting the call to replace them. This will surely increase the credibility of your complaint. The windows are great. Built-Rite Window Corp. New windows are high quality and havent had any issues with significant condensation. Complaint Type: Problems with Product/Service Status: Answered ***** *. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. The work was done well and they kept the house clean as they went! AVI Windows & Doors. When the window came in, John had Artie do the installation. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Very happy with products Continue reading . Share your photos and videos with others to prove the truth of your words. on We have the experience and dedication to get the job done right! Your rating will help other customers make the smart choice when hiring. Received a contract addendum on 9/7 with the correction. Ted is very talented and his contributions to our company have been immense. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. This review was chosen algorithmically as the most valued customer feedback. Built-Rite Windows Useful. Windows, doors roofing, siding, decks, porches, awnings, railings. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. 05:32 PM. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. I was absolutely shocked to hear this. I called with some questions about installing new windows and they were very helpful. Prior, we had an Anderson slider and the difference in materials was marked. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me.