Delivery never turned up - didn't get any notification to say it wouldn't arrive. Most stores are open from 7am to 8pm Monday to Friday, 7am to 6pm Saturday and 9am to 4pm Sunday. } The tracking link stated that the order was registered but there was no delivery information. Orders with multiple items may be split over a few deliveries. minneapolis crime statistics by race / blackpink members height in feet and weight / blackpink members height in feet and weight Toolstation UK @ToolstationUK. Cant get to a store? Delivery never turned up - didn't get any notification to say it wouldn't arrive. 2 )What do I do in case of damaged goods? If you have more than one Toolstation account, please check you have logged in using the correct details. Do you agree with Toolstation's star rating? .secure-payment .container { Finance provided by PayPal Credit. Download our app - the easiest and quickest way to shop! If your Click & Collect order contains items which are available to collect today AND collect next day, you will receive two SMS's. If you cant get to a store, you can also return your item by post. Yes ordered some post hole diggers for Yes ordered some post hole diggers for a job it said next day collection, waited all day for confirmation ,never received confirmation, got in touch with toolstation to be told they haven't arrived, so had to cancel the job, cost me money, then requested a refund ,told I would get the refund in 3-5days ,what a joke very angry, I'll be using screwfix . . Tweets . Report review. Follow the returns instructions provided, or Contact Us to arrange a collection. Please follow the instructions on this card to rearrange delivery or to collect your items. Do you agree with Toolstation's star rating? 1. .secure-payment .we-accept, .secure-payment .secure-payments { Some of the best recent Toolstation discount codes & promo codes These Toolstation vouchers are marked as expired, but feel free to try them as the odd voucher may still work after expiry. } float: none; They then sent me on a 2 hour journey to get some of the order. Toolstation UK @ToolstationUK Tweets and more for any task For order queries, please DM us with your order number and we'll get back to you. . } I ordered 4 items from Toolstation, my second online order. If youve supplied your mobile number, youll receive a text message at around 7am on the day of delivery to inform you of an estimated two-hour time slot. Download the Toolstation app now for instant access to the tools and equipment you'll need to tackle any trade or DIY job. } If an item is eligible for Next Business Day Collection in store, the order must be placed by 9pm Monday to Thursday for collection the next day. For items being delivered direct from the supplier, we may need to contact them to confirm whether your order can be cancelled. Check your delivery label to ensure that all items listed in your delivery have arrived with you. All cancellations are accepted or rejected at our discretion. Collection dates for Next Business Day Only items will be shown on your order confirmation and, if youve supplied us your mobile number, well also text you to let you know when your order is ready to collect. The following criteria need to be met: Within 14 days of your order, let the trade counter know. They may also attempt to leave it with a neighbour, or at a nearby Post Office. If purchased from a supplier, Toolstation will notify the supplier. Check out what 327,194 people have written so far, and share your own experience. Youll find a lot of great information at the click of a button on our FAQs page. +2774 999 9014 ; +2774 999 9014 ; sales@bargaindeal.africa Cancel Update. Sometimes those times can change, such as on Bank Holidays, so wed suggest you check your nearest store opening hours here. | Read 276,561-276,580 Reviews out of 280,093 Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . If you paid using cash, purchases will need to be returned to a branch. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. background-color: transparent; The address is Toolstation, Unit 1 Ore Lane, Geddington Rd, Corby, Northamptonshire, NN18 8ET. 2) For what can I use my customer account? } ANSI . } Headquartered in Bridgwater, United Kingdom, Toolstation is a supplier of tools, accessories and building supplies to the trade, home improvers and self-builders.. Need your order before midday? If you would prefer our customer services team to arrange the return, please Contact Us we can book in a collection for a fixed fee of 9, which will be deducted from your refund. However, these items cant be returned to a store. We can cancel your order for age-restricted items if we have good reason to believe you do not meet the relevant age restriction. Original packaging, all accessories and order number must be included. Well offer a repair or replacement provided youve reported the fault within 12 months of purchase. | Read 158,101-158,120 Reviews out of 277,523. . Restrictions and additional charges may apply. The list of Supplier Helplines on our After Sales Support page has you covered! Our customer services team will contact you as soon as we can provide a refund in store. I spent almost 95 minutes this morning (18/03/2022) trying to get through to Toolstation by phone, without success. }. 05 Oct . If you have forgotten your password, please reset your password here, and enter the email address you registered with. *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info, *Free delivery when spending 25 or more on all items available for delivery. 22-24 Boulevard Royal L . @media (max-width: 603px) { With our tailored approach, we work alongside you in custom-building and delivering a bespoke benefits programme to suit both you and your staff. height: 42px; The instructions to register and activate the guarantee shouldve been provided by the manufacturer when you first purchased the product. Print off our Returns Form and send us your faulty item by post. text-align: center; *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info, Take your unwanted, unused item to your nearest Toolstation store in its original packaging, Bring your receipt, invoice or order reference number with you, Our staff will check the item and confirm it was purchased within the last 30 days, An exchange can then be made, or a refund issued against the original method of payment. Terms and conditions apply. Looking at the Toolstation catalogue will help you find out the tools you need and their prices. The item needs to be packaged and as new as you see in the stores. Opting in and out of our marketing emails, texts and flyers is easy. | Read 162,661-162,680 Reviews out of 278,756 You can add location information to your Tweets, such as your city or precise location, from the web and via third-party . When your order has been dispatched, youll receive an email with the courier details and your tracking number. Check branch stock availability at Toolstation.com, complete checkout, select customer collection and collect from your chosen branch from 5 mins later. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info. If your item has come direct from the supplier, see below, Bring your receipt, invoice or order reference number with you, Our staff will check the item and confirm it was purchased within the last 30 days, An exchange can then be made, or a refund issued against the original method of payment, We welcome the chance to put things right, Well always listen, and do our best to resolve your issue, Well acknowledge your concern immediately, Youll get your own customer care agent assigned to your case to help, Well investigate quickly and aim to give you a full response within two working days, Youll always be kept updated if further investigation is required, Well learn from any concerns shared with us to further improve the way we work. Before then, they always return false. And I completely mess up the order . Download the Toolstation app now for instant access to the tools and equipment you'll need to tackle any trade or DIY job. .secure-payment .container { Saturday Delivery - 10.00 or 5.00 for orders over 25 & FREE for orders over 75 (order by 6pm . Yes, unless the item has been delivered directly from one of our suppliers or youve ordered through our eBay marketplace. Download our app - the easiest and quickest way to shop! Go to Your Orders and select the order you want to cancel. Check out what 331,427 people have written so far, and share your own experience. Well let you know by email or text message as soon as your items are ready to collect. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . Search for local Tool Suppliers & Services near you and submit reviews. Saturday Delivery - 10.00 or 5.00 for orders over 25 & FREE for orders over 75 (order by 6pm . box-shadow: none; You can either cancel the order if there has been a mistake, or create a new order if youve missed something off. Find Toolstation in Sittingbourne, ME10. Toolstation is one of the worst places I have ever worked. Do you agree with Toolstation's star rating? Toolstation Refusing Refund until lockdown over. Filtering of drilling / milling / turning. Our VAT number is 232 5555 75. Geddington Road The service is available for power tools from the following manufacturers: Remember, you must register your extended power tool warranty with the manufacturer within 28 days of purchase! You can send a copy of your trolley to your email address by going to My Account, then Order History, and selecting the blue arrow on the left of the order in question and clicking Email. 5% OFF. I went into tool station sittingbourne Kent. Northamptonshire .secure-payment .we-accept, .secure-payment .secure-payments { all staff at tool station for great customer service I received today including David who was excellent at getting my order and helping me out .