Answers to a collection of useful questions.

Learn more about us, our products, ordering and payment and everything else in between by reading a selection of useful frequently asked questions:

About BigCheques.com

I'm guessing you make big cheques? I'm right aren't I?

What gave it away? Yes, you’re right… we design and print high quality large presentation cheques and our product range includes both ‘off the shelf’ large cheque packages, customisable cheques as well as fully bespoke cheque design and printing options.

Who else buys from BigCheques.com?

We have hundreds of satisfied customers – including major international corporations, smaller businesses, charities, trusts, not-for-profit organisations and private individuals who all want to make a great impression when presenting their cheques, donations, prizes, gifts and awards.

Why should I buy from BigCheques.com?

We offer high quality, stylish big cheques for all types of presentations and with safe, secure online payments, speedy turnaround, insured courier delivery and friendly, efficient customer service – we’re proudly the number one choice for large printed cheques.

You can learn more about BigCheques.com here.

Who are BigCheques.com anyway?

BigCheques.com is the leading big cheque company in the UK. We’re based in Blackburn, Lancashire and we ship our large promotional cheques to customers both throughout the United Kingdom and beyond.

You can learn more about BigCheques.com here.

Cheque Options

What are the differences between the large cheques you offer?

We have carefully created a range of large presentation cheques and we offer these in various size and styles and thus cost.

Our Standard Cheques are off-the-shelf and along with different sizes, you can choose between the type – Charity, Bank, Gift and Prize styles and colours too – Red, Blue, Green and Grey. These are designed for single use and can be written on with a permanent marker.

Our Laminated Standard Cheques are exactly the same as our standard cheques except they are slightly more expensive and these are reusable so you can write on them with a dry wipe marker, wipe it off after you’ve completed your presentation and use it again and again.

Our Bank Cheques and Laminated Bank Cheques are branded up with your chosen bank details and again, you can choose between standard and laminated finish depending on your requirements.

Our Fully Customised Large Cheques are just that – totally customisable and you can choose the size, the colours, typeface (font), the bank and even add your own logos too. You can have these laminated if required too.

To see the difference in what we offer, please view our big cheque pricing. If you still need help, please contact us and we will be happy to help you.

Artwork

Who does the artwork for your big cheques?

Your artwork will be lovingly created by experts!

At BigCheques.com we employ a team of highly experienced, professional graphic designers who are ready to create your large promotional cheque.

Do I get to see a proof before my large cheque is printed?

Of course! Unlike other online printers, we offer FREE proofs to make sure you’re completely happy with how your final cheque will look. We will send you a PDF proof to the email address you supply when placing your order.

Please make sure you carefully check the proof we supply for typing and formatting errors as once you approve the artwork, it goes straight to print and this is your only chance to tell us if something isn’t right. Once it has gone to print, that’s it – so do check it carefully. Due to the variances in computer monitors and individual colour settings, we cannot guarantee the colour accuracy of the proof – we provide proofs to enable you to check the content, layout and style of your cheque only.

Please note that we do not send your cheque to print until we receive your approval of the proof – so please respond quickly to ensure that we can get your cheque off to print right away.

Should you require a printed proof, please contact us and we will do what we can to help you. Please note that a nominal fee may apply for this service.

What should I do if I spot a problem with my proof?

If you spot something that doesn’t look right – or you want to make changes, please let us know right away – we’ll make the changes and send you a revised proof for your approval. In the unlikely event that we need to create new artwork or you change what you want and the amends require additional design work, we may need to charge you a nominal fee for this. We will always let you know this in advance of any chargeable work taking place.

Obviously (although this rarely happens), if we’ve made a mistake, we’ll put this right straight away and without charge.

Can I have something different to the standard cheques you offer?

You sure can! For some customers, a simple off the shelf cheque is fine but others want something completely different – and that’s why we offer both customisable and fully bespoke cheques. Depending on your individual requirements, either of these options should be just what you need.

Please view our wide range of big cheques or to see the difference in what we offer, please view our big cheque pricing. If you still need help, please contact us and we will be happy to help you.

Customisation

How do I tell you what I want on my cheque?

When placing your order, if you’ve selected a customisable cheque, we’ll ask you to provide the relevant details that will go onto your cheque – including the date, the payee, the amount and the name of the payer that you want on the cheque. You can choose the font, colours and even upload your own images for us to include in your final design.

Should you get stuck or want more information about big cheque personalisation / customisation, please contact us and we will do what we can to help you.

Can I have my own colours, fonts, company logo(s) etc. on the cheque?

Of course you can – it sounds like our customised large cheque design and printing service is just what you need. We can add anything you want including your company name, logo[s], and the details of the charity/business/individual that you are presenting your cheque to for example.

In addition, our Fully Customised Large Cheques allow you to tailor the cheque precisely to your needs – including the size of the cheque plus the colour scheme, typefaces and style. You can also add your company logo(s), a charity logo, even pictures and slogans etc. Basically, whatever you want on your cheque, we can help!

To compare what you get with each of our large cheque services, please view our cheque size guide and for prices, please view our cheque price comparison.

Are you able to print a big presentation cheque using my existing artwork?

Yes we can. If you already have your artwork setup and ready to go we can prepare it for print and produce a stunning printed large presentation cheque.

Whilst we’re happy to print your existing artwork, our bespoke large printed cheques can be tailored to meet your precise requirements and as all prices include design fees, we think you’d be hard pushed to find a better quality, better value and speedier turnaround than BigCheques.com – and so why would you want to go to the trouble and expense of designing your own artwork?

However, should you still wish to supply artwork, contact us for individual pricing and please ensure that you read our brief artwork submission guidelines.

Do you work with other design agencies / freelancers and inhouse design teams?

Yes we do – in fact we have many clients from some of the leading graphic design agencies throughout the UK and beyond.

We find they use and then regularly come back to BigCheques.com because they know they can rely on our top quality design and artworking service, free proofing, high quality full colour printing, speedy turnaround, insured, express courier delivery and friendly customer service.

Your cheques look cool but I'm after something else - can you help?

Oh yes – we sure can! We’re pretty flexible and our expert designers can turn their hands to creating just about anything so we’re confident if you can think of it, we can produce it.

In fact, we made everything from massive airline tickets and lottery tickets to oversized event and concert tickets and even giant credit cards. But it doesn’t have to be tickets or cards though, whatever your large design and printing needs may be, we’re sure we can design and produce just what you’re after.

Please submit a bespoke product enquiry and provide us with your individual requirements and we will be delighted to help you.

Printing

What are the big cheques made of?

Our luxury big cheques are printed directly onto 3mm sturdy foamex which is the perfect material for large cheques. It is a rigid and durable material that produces fantastic results, whilst still being lightweight and flexible.

The smooth surface produces great printed results for maximum impact and as it is flexible and durable, lightweight foamex board has the following key benefits:

  • Perfect for both indoor and outdoor use
  • Produces high impact graphic print
  • Vivid, long-lasting colour
  • Tough and durable
  • Weatherproof and splashproof
  • Non-crumbling and non-rotting
  • Recyclable

Some online big cheque producers suggest correx board instead of foamex and we can print your cheque onto this material if required. However, this is the same material that most estate agents boards are made of and they are lightweight and durable but they also feel a little cheaper and perhaps don’t make quite the same impression – and that’s why we prefer to print onto foamex.

To see the material that we use, please see the close up images in our online big cheque photo gallery.

What is the print quality like?

Using the latest printing techniques and the highest quality printers, our stunning printed cheques always look great. All our cheques are created in full colour and offer a high resolution, uv-stable, waterproof and scratch-resistant finish – which is perfect for both indoor and outdoor use.

We’re confident that you will not be disappointed with your large printed cheque. Please view our online big cheque photo gallery for examples.

Please do not confuse our high quality, rigid, durable presentation cheques made from sturdy foamex with flimsy display foamboard which is made by sandwiching a soft foam centre between a lightweight outer material. It is far inferior, it could be damaged in transit or when handling for any period of time and is not recommended for large cheques.

Should you require more information, please contact us and we will be happy to help.

Ordering & Payment

How do I order and pay for a big cheque online?

Ordering a large cheque online is simple safe and quick. Our ecommerce site is really straight forward and you can pay online using a credit / debit card without having to leave our secure website. Payment can be made by any of the leading credit / debit cards including: Visa, Visa Debit, MasterCard, American Express, JCB, Discover and Diners Club.

You can also pay by Company Invoice – with a BACS payment directly into our account, you can also pay by cheque or PayPal account too.

For full details, please visit our Ordering & Payment section.

Is it safe to buy from BigCheques.com online?

It certainly is! Our website is safe and secure and for full details, please visit our Ordering & Payment section.

Do you charge extra for paying by debit / credit card?
In a word… no!

But in a few more words, certainly not and although we require payment in full before we begin work on your order, unlike some online retailers, we do not charge extra for paying by credit or debit card.

Delivery

How long does it take to make and deliver my big cheque?

We pride ourselves on our speedy turnaround and we work hard to ensure that your order gets to you as quickly as possible. Orders are dispatched Monday-Friday and for your peace of mind, we use leading UK couriers.

To follow are details of the delivery services available and the express option available:

[section_title]Standard Delivery[/section_title] Standard orders are normally ready for dispatch within 4 working days from approval of your PDF artwork proof. They are then dispatched via insured standard courier delivery which can take up to 2 working days depending on the time of dispatch and your delivery location.

Please note that this is a non-guaranteed delivery timeframe service.

[section_title]Express Delivery[/section_title]

We know that many customers need their big cheques at very short notice and so we also offer a premium, express service.

Our express service ensures that orders are normally ready for dispatch within 2 working days from approval of your PDF proof (approval is required by 2pm Monday-Friday. Approvals received after 2pm may be processed the following working day).

Your order is then dispatched via express courier delivery which should mean that you have your sparkly new large presentation cheque the day after.

As a rule, providing speedy approval of your proof, express orders will be with you within 3 working days depending on delivery location. Please note that this express, priority service attracts a surcharge which is clearly highlighted in the checkout process.

[section_title]What Does The Premium Express Surcharge Cover?[/section_title]

The express service surcharge ensures that your order is pushed to the front of the queue. Once we receive your order and payment confirmation, we begin preparing your artwork straight away – ahead of any other artwork that is currently with our design team.

Your artwork proof is then urgently sent to you and once approved, your order is pushed right to the top of the print queue.

Once printed and quality control checked, your order is then dispatched straight ahead of standard orders – which means that in most cases you have your order within 3 days rather than the standard 5-7 working days.

We pride ourselves on our speedy turnaround and standard orders are normally ready for dispatch within 3 days from approval of your PDF proof, then they are dispatched via standard courier delivery which can take up to 48 hours depending on delivery location.

Please note that express orders attract a surcharge.

Who will deliver my large presentation cheque?

Your large presentation cheque will be delivered by one of our carefully selected leading UK couriers (normally either TNT Express or ParcelForce) and we provide tracking details to allow you to check the status of your delivery.

When will my large cheque be delivered?

Deliveries can take place at any time between 8.30am and 5.30pm and a signature will be required. In our experience many of our corporate (business) customers report morning deliveries are most common.

My order is urgent... can I pay extra for an express service?

Yes you can! Please select express turnaround in the options when ordering your large presentation cheque.

You can learn more about differences between our standard and express service here.

Should you have a tight deadline or a specific delivery request, please contact us and we will do whatever we can to help.

Can you deliver my large cheque to a different address?

Certainly – we’re find that many customers want to have their cheques delivered to a different address, so we’d be happy to help. Please ensure that you select “deliver my order to a different address” and provide the relevant details when placing your order and we’ll do the rest.

Should you wish to change your delivery address after you’ve placed your order, please contact us as soon as possible and if we can, we’ll change your delivery address.

I'm worried about how my cheque will survive in the back of a van - will it be safe in transit?

Don’t panic! It’s good that you care about your cheque and we’ll make sure that your high quality presentation cheque is well packed to protect it in transit.

Your cheque will be carefully hand-wrapped in protective bubble wrap and then this is double-wrapped in reinforced cardboard packaging. It is then insured, labelled and collected by our couriers and sets off on the journey to your door!

Further Help

Can you help me with ordering or with an existing order?

While we’ve tried hard to make our site as simple as possible to use and to place an order, we appreciate that sometimes things can be a little confusing or that you may have a specific query that we haven’t answered, so of course, we’d be delighted to help you with your enquiry.

Please contact us and we’ll do whatever we can to help.

Where can I find more information about your Big Cheques?

We have put together a comprehensive information section within our site which should have all the answers you need. But if you still want to know something, please contact us and we’ll do whatever we can to help.

Are Big Cheques on Social Media?

We sure are – and for the latest news and special offers, why not follow us on the following popular social networks:

Follow BigCheques on Twitter: www.twitter.com/bigcheques
Like Big Cheques on Facebook: www.facebook.com/bigcheques
See Big Cheques Videos on YouTube: www.youtube.com/bigcheques
Follow Big Cheques on Google+: www.google.com/+bigcheques
Follow Big Cheques on Instagram: www.instagram.com/bigcheques

Company Information

Big Cheques Limited is a limited company registered in England & Wales.
Company No: 08692412. VAT Registration No: 173051629.