Service Update Following Storm Desmond

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Following considerable weather disruption throughout the UK as a result of Storm Desmond, our delivery partners are reporting delays to consignments in some areas.

Whilst our couriers are doing all they can in spite of the severe weather conditions, there are some areas where regional and / or local conditions prevent on time deliveries.

What This Means to Our Customers

Our service levels remain the same with no interruptions to collections of completed orders and we will progress as normal, however some deliveries to some locations may be delayed.

Areas affected include – but are not limited to – Lancashire, Cumbria and many parts of Scotland.

We shall be doing everything we can to limit the impact and we apologise greatly for the inconvenience that the weather has had upon some customers.

May we strongly recommend that customers plan for and expect delays whilst the weather conditions prevail.

Our standard and express delivery service still apply during this time and we will do all we can to meet any customer deadline.

Find out More

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